Serving HVAC & home service businesses in San Diego

Stop Losing Jobs to Whoever Answers First

Rook texts you within seconds every time a homeowner reaches out — so you're always the first to respond, even when you're on the job.

Messages · Rook Systems

🔴 NEW LEAD — AirPro Services

Sarah T. · AC not working, 2 elderly parents, 95° inside

Priority: URGENT

📞 619-555-0142

Delivered · 9 seconds ago

On it

✓ Sarah marked as contacted.

Message

How It Works

Set up once. Runs in the background.

01

A homeowner reaches out

Whether they fill out a form, start a chat, or land on your Rook-powered site — every inquiry is captured instantly, day or night.

02

AI handles the first response — 24/7

Our assistant engages them immediately, collects their name and number, and summarizes the issue so you have everything before you pick up the phone.

03

You get a text within seconds

Name, number, and a clear summary of the issue — delivered to your phone. Reply via text to update lead status and manage your pipeline, no laptop needed.

Getting Started

Live in 48 hours.

We handle the build. You handle the jobs.

1

Book a 15-minute call

We show you the live system working in real time — no slides, no pitch deck. You'll see a real lead come through.

2

We build your setup

We configure everything for your business — your branded site, your AI widget, your alert system. Done in 48 hours.

3

Start getting leads

Go live and start receiving instant alerts the same week. We stay hands-on through your first month.

Pricing is straightforward and based on what your business needs. We'll cover it on the call.

Book a Free 15-Min Call →

Common Questions

Everything you want to know

Do I need to change my website to use Rook?+
No. We connect to your existing site, Google Business Profile form, or any form you already use. A conversion-optimized site is also available as part of your setup — but it's optional, not required.
How long does setup take?+
Most clients are live within 48 hours. We handle everything on a single onboarding call — you don't touch any code.
What if I'm not tech-savvy?+
Good — we built this for people who aren't. You receive lead alerts by text and reply from your phone to update statuses. The dashboard is available if you want it, but you never have to log in to stay on top of your leads.
What does it cost?+
Pricing includes a one-time setup fee and a monthly or annual service agreement — annual clients receive a discounted rate. We'll walk through the exact numbers on the call once we understand your setup.
What happens to my leads if I leave?+
You keep everything. We'll export your full lead history before closing your account. Your data is yours.
Does it work with my existing tools?+
We connect to your existing contact forms and can push lead data via webhook to most business tools. Ask about your specific setup on the call.
Is my customers' data secure?+
Yes. All data is encrypted in transit and at rest. We never sell or share customer data. Our SMS system is TCPA-compliant and your leads are shared with you only.
Is this worth the investment?+
The average HVAC job is worth $1,200–$3,500. Rook pays for itself the moment you close one job you would have otherwise lost to a competitor who responded faster.

What Our Clients Say

“We get inbound inquiries on properties constantly and half of them go cold before we follow up. I saw the demo and immediately wanted it on our site. The AI response alone is worth it — we look available 24/7 without adding headcount.”

M

Mike Williams

Commercial Real Estate · Sacramento, CA

Who You're Working With

Real people. Real accountability.

Tanner Quenneville

Tanner Quenneville

Co-Founder · Product & Engineering

Built Rook after watching service businesses lose jobs to faster competitors. Handles every technical onboarding personally.

(530) 210-4027
Marlon Diaz

Marlon Diaz

Co-Founder · Sales & Client Success

Works directly with every new client to make sure the system is generating real results from day one.

We personally onboard every new client. You'll have our direct numbers from day one.

Ready to stop losing jobs to whoever picks up first?

Book a free 15-minute call. We'll show you the live system, answer every question, and you'll know in 15 minutes if it's right for you.

Book My Free Call →

15 minutes · See the live system · Get exact pricing on the call